The opportunity:
Our growing Operations department is looking for a (Junior) Implementation Consultant to join the team. As an Implementation Consultant, you will take the lead in implementing our marketing measurement solution for new clients and act as a day-to-day point of contact during the implementation phase. You will ensure that your clients get the best implementation experience and value by effectively implementing our product according to our standardised onboarding approach. Additionally, you will guide your clients on updating their data according to a set schedule and provide them with the necessary support while using our configuration tooling.
About Objective Platform:
Objective Platform is Europe’s leading MMM SaaS platform, enabling companies to track and optimise their omnichannel media investments. By harnessing the full potential of available data sources, our marketing measurement models offer a holistic view across digital and traditional media without sacrificing granular information. As a result, advertisers gain strategic and tactical insights to support budget allocation across time periods, campaigns, and channels, leading to sales uplifts of up to 20%. Objective Platform also helps advertisers build resilience against data restrictions attributable to cookie and privacy regulations. With Objective Platform, customers like Deutsche Telekom Group, Vattenfall, and PostNL take full control of their media investments.
Our culture and values:
Our culture can be described as a social start-up, with the financial benefits of a scale-up. Open and transparent, we are a developing team and organisation who are open for feedback and are true team players. With EQ & IQ in balance, we put our egos aside, work hard and proactively help each other out. We’re passionate about working together to reach our set targets & KPIs, and we’re proud of the fact that we house more than 15 nationalities.
Our company values, which can be seen as our behavioural compass, support us in our daily interaction and decision making with our peers and customers. We are: #Innovative #Data Driven #Transparent #Ambitious #Collaborative
The role in a nutshell:
Responsibilities:
- Be in control of new implementations from start to end and facilitate effective collaboration between the client and Objective Platform.
- Guide a new client through the implementation process by using our standardised approach and lead the (bi)-weekly progress calls.
- Act as a day-to-day escalation point on your running implementations and work closely with your fellow ICs, CSM, Sales, and the Operations Manager.
- Maintain the right balance between client goals and our long-term product goals.
- Identify and flag enhancements with regards to both the process and new features/enhancements.
- Support line management in operational excellence.
Requirements:
- Higher education (HBO) or University education (WO).
- Get energy from planning and connecting people to deliver a smooth implementation experience for both the client and the Operations Team.
- Affinity with data.
- Experience in a SaaS company is a plus.
- Self-motivated in taking initiative and having ownership.
- A background in Marketing is a plus.
- Eager to start working in an agile environment/company.
- Eager to start learning Project Management.
- Good communication and presentation skills.
- Fluent in Dutch and English.
Why us?
- We are a young Amsterdam-based tech company with smart, educated people who have a passion for their field of expertise.
- We are output-driven, which creates freedom and responsibility.
- An opportunity to implement our cutting-edge solution used by industry-leading clients to optimise large marketing investments.
- A place within a team of young experts that learn from each other.
- The chance to work at a fast-growing company with a unique mix of local and international clients.
What we offer (Objective Perks):
- A competitive salary based on your experience.
- A great pension plan with NN.
- A generous annual personal development budget.
- A mobility allowance (if you live more than 10km away from the office).
- A health and wellness benefit in the form of company-discounted subscriptions to OneFit.
- A positive, encouraging work environment with an open/flat culture.
- A team of smart, young, motivated, and ambitious colleagues to work alongside you.
- An international environment, diverse with 15+ nationalities.
- A healthy daily lunch at the office for a small monthly contribution.
- An option between a Windows laptop or MacBook Pro (based on the role).
- A flexible approach to working facilitated through hybrid working.
- Regular social activities and an annual weekend trip (in the past, we have gone skiing, sailing, and surfing).
